Quick answers about shopping with Funfur.
Where do you ship?
We currently ship to the 48 contiguous United States and Washington, DC.
How much is shipping?
Standard shipping starts at $5.99. Separate shipping groups may have combined charges. Your final total is shown at checkout before payment.
When will my order arrive?
Timing varies by product, supplier, and destination. See any item-specific estimate on the listing or at checkout. Products may ship from US or overseas facilities and arrive separately. Contact us before ordering if you need an item by a particular date.
How do I track my order?
Use the tracking link in your shipment confirmation when available. Need help finding it? Use our contact form with your order number.
Can I return an item?
Eligible unused accessories have a 14-day return request window. Food, treats, supplements, and opened hygiene products are excluded from change-of-mind returns. See our Returns & Refunds Policy for full details.
What if something arrives damaged or incorrect?
Contact us promptly with your order number and photos when possible. We will investigate and help arrange an appropriate replacement or refund. Do not use or feed a product that appears unsafe.
Can I cancel my order?
Contact us immediately. We will try to stop fulfillment, but changes are not guaranteed once processing begins.
How do I contact Funfur?
Use our contact form. Include your order number for order-related questions. Never include passwords or full card details.